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Last updated: October 7, 2026

This Privacy Notice describes how lustreplates (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from lustreplates.com (the "Site").

1. Data Controller & Company Information For the purposes of applicable data protection laws, the data controller of your personal information is Xi'an Shenwei Hengchuang Technology Co., Ltd., operating under the brand name lustreplates. Our registered corporate address is: Unit 10207-D100, Building 9, Poly Central Park, No. 3500 Taihua North Road, Weiyang District, Xi'an City, Shaanxi Province, China.

2. Information We Collect When you visit the Site to browse our tableware collections, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

  • Personal Information: When you make a purchase or attempt to make a purchase, we collect information including your name, billing address, shipping address, payment information (including credit card numbers or PayPal details), email address, and phone number.

  • Device & Usage Information: We automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or tableware products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

3. How We Use Your Information We use the personal information we collect to:

  • Fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

  • Communicate with you regarding your order, customer service inquiries, or return requests.

  • Screen our orders for potential risk or fraud.

  • Provide you with information or advertising relating to our products or services (only if in line with the preferences you have shared with us).

  • Optimize and improve our Site (for example, by generating analytics about how our customers browse and interact with the Site).

4. Sharing Your Personal Information (Third Parties) We share your Personal Information with selected third parties to help us provide our services and fulfill our contracts with you. We explicitly share data with:

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • Payment Processors: Such as Stripe or PayPal, to process your transactions securely.

  • Logistics Partners: We share your shipping address and contact details with our shipping carriers to deliver your tableware orders safely.

  • Analytics and Marketing Tools: We may use tools like Google Analytics or Facebook Pixel to help us understand how our customers use the Site. You can opt-out of these through our Cookie Banner or your browser settings.

  • Legal Compliance: We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

5. Cookies and Tracking Technologies Our Site uses "Cookies" to improve your browsing experience, remember your preferences, and provide relevant advertising. When you first visit our Site, you will be presented with a Cookie Banner that allows you to "Accept all", "Reject non-essential", or "Manage preferences". You can change your choices at any time by clicking the privacy preferences link in our website footer.

6. Your Privacy Rights Depending on your location (such as residents of California under CCPA), you may have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased. If you would like to exercise these rights, please contact us at our support email.

7. Data Retention When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

8. Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:

  • Email: service@lustreplates.com

  • Company Name: Xi'an Shenwei Hengchuang Technology Co., Ltd.